Pricing Policy

All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of 01/06/2020 Product prices are regularly updated when price changes are received from our suppliers. If you find a cheaper advertised price somewhere else, email or phone us with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price.

 

Shipping and Delivery Policy

We deliver products Australia wide using various couriers and Australia Post. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are dispatched same day and shipping times are estimated at between 1-14 business days depending on your location within Australia.

Lane's BBQ Australia ships goods Australia wide, however at this time we do NOT accept international orders through our website, please contact hello@lanesbbq.com.au if you wish to enquire about international orders.

 

Customer Service Policy

Lane's BBQ Australia is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 1-2 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 1-business days to arrange an agreeable alternative item, a backorder or a full refund.